Government Payroll Subsidy for Gaming Company

A major international gaming company operating its MENA division held an agreement with the Abu Dhabi Department of Culture and Tourism, entitling it to a quarterly government subsidy covering 30% of total payroll. To unlock the funds, the company had to submit detailed workforce reports on a recurring basis — a process it had never run before. Reporting guidelines were not clearly defined, and strict adherence to data formats and content requirements was critical: any deviation risked the company's eligibility for the subsidy. The team needed a reliable end-to-end mechanism for data collection, processing, and submission before the first reporting cycle closed.

We built a full reporting mechanism and cleared the regulatory ambiguity around the subsidy programme:

1. Regulatory analysis — conducted a structured review of the subsidy framework and reporting obligations under the agreement with the Abu Dhabi Department of Culture and Tourism.
2. Consultations with authorities — engaged directly with the regulator to clarify reporting guidelines, data formats, and content requirements that were not publicly defined.
3. Reporting mechanism design — designed an efficient data collection, processing, and submission process aligned with the regulator's expectations and the company's internal workflows.
4. Quarterly submission cycle — set up a repeatable cycle for preparing and filing employee reports, ensuring strict adherence to formats so eligibility for the subsidy stayed protected.